Privacy Policy
Last updated: January 1, 2024
1. Information We Collect
Phoenix Solution - F.Z.E (operating as RDT Servers) collects information to provide better services to our users. The types of information we collect include:
- Personal information (name, email address, phone number)
- Billing information (credit card details, billing address)
- Server usage data and performance metrics
- Technical information (IP addresses, browser type, device information)
2. How We Use Your Information
We use the collected information for:
- Processing orders and managing your account
- Providing customer support and technical assistance
- Improving our services and developing new features
- Sending important service updates and notifications
- Complying with legal obligations
3. Data Security
We implement industry-standard security measures to protect your personal information. This includes:
- Encryption of sensitive data in transit and at rest
- Regular security audits and vulnerability assessments
- Restricted access to personal information
- Secure data centers with 24/7 monitoring
4. Payment Processing
We use Stripe for payment processing. Your payment information is directly transmitted to Stripe and is not stored on our servers. Please refer to Stripe's privacy policy for information on how they handle your payment data.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account data is retained for the duration of your subscription and up to 90 days after cancellation.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data in a portable format
7. Contact Us
If you have questions about this privacy policy or our data practices, please visit our support center.